Zwift Hub not Power on / No LED


My Zwift hub is not turning on / no LED lights.

I have tried all the troubleshooting tips but nothing helped.

The hub is <5 months old.

Anyone have any other tip? Do I have to return the hub to Zwift?

Thank you

You didn’t say what you’ve tried so I can’t suggest anything, but you should really contact support about this. There’s a good chance they will send you a replacement. My guess is either the trainer or power supply has failed.

Hi @Christian_Daniel1, welcome to Zwift Forums!

I can see you already reached out to our Zwift Support via Email and one of our colleagues is following up on your conversation. I would appreciate it if you could give a try the steps suggested and if the issue persists please, respond to the email message for further assistance.