How to update Zwift Play Firmware?

[Run.10K.Every.Day (Stuart Middlecoate)]

This sounds like this could be the issue

Zwift Play & Elite Sterzo/Rizer Compatibility

If you currently have a Sterzo or Rizer there is a slight pairing issue with the Zwift Play that you need to be aware of. You should only need to follow the below once. This is relevant for Windows but potentially other formats too. If your Sterzo or Rizer pairs in game and you then change to the…