I contacted Horizon about this issue because the 7.x look like good machines with some interesting features (setting aside the alarming customer complaints sprinkled across various internet locations). I mentioned the conversations here and the complete lack of success. They assured me that their machines work with Zwift. I specifically asked if I will be able to see speed and cadence on Zwift and the tech said yes.
Zwift support, on the other had, tells me that if the machines are not on the supported list not to count on success (although in another place on Zwift, I notice language indicating that Zwift is trying to stay up to date with its list, but to defer to manufacturer’s claims when it comes to compatibility).
I just ordered a 7.8AT and, if I can escape all of the tragic results I see from other customers and get it to work at all, I will report back about Zwift success/ failure. (I am guessing there is a good chance I will just be purchasing a RUNN in the near future.)
I would love to see a post from ANYONE who has had success with a 7.x AT and Zwift. Has anyone tried connecting using the companion app as a bridge?
Do any of you happen to know what version of you 7 series treadmill you have? I see this on Horizon’s site which is curious, “** Enhanced BT connectivity is only available on the new 7.0-03, 7.4-02 and 7.8-02 models sold after August 31st, 2020.”