Help with Spin sensor/Garmin/Phone/Mac connection

Can’t even get started with trial :frowning: -
I can’t get Zwift to pick up speed sensor although Garmin does.

Need more information, please post a rundown of your setup.

In investigating a bit, I’m not noticing a history of device or sensor pairing within Zwift. If you’re having trouble pairing a smart trainer or sensors with Zwift to get your avatar moving in the app, we have an article on our knowledge base that goes over a few Bluetooth connection troubleshooting steps that may help.

If you still don’t have any luck getting Zwift working, please don’t hesitate to email us for additional support. Our email address is

Thanks. Ordered Dongle so fingers crossed.

Best regards
Nicola Cary