Last season everything worked great … now none of my heart rate monitors will pick up its SO frustrating. I have a Garmin and a Polar neither now work but both DID they both work with my Hammerhead … I have tried a re install … now I’m at a loss… I need a HRM to work to race and train… IT DID WORK a couple of months ago!!! AAAARGH…
Try to put on HR Monitor on when you open Pairing screen and click on HR…some HR Monitors just won’t connect proper if they are worn before you enter Pairing and if they are connected to your Bike Computer.
If you use Bluetooth only use 1 connection for 1 device.
Thanks for the suggestion - i tried it but unfortunately it didn’t work.
I have really good equipment. TWO heart rate monitors that did work now DONT. I have no idea why and all the other devices CONNECT. Its impossible to get any help from ZWIFT themselves.
Its so frustrating if my PC etc was old id accept it but its all good equipment and there NO way of tracking this down.
Try emailing support@zwift.com