Garmin heart rate monitor connected, but no heart rate bpm shown

[Run.10K.Every.Day (Stuart Middlecoate)]

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Garmin HRM-Dual will connect to everything other than Zwift

Hi, I’ve been having a pretty tough time getting HR data on Zwift. I’m using a Garmin HRM-Dual that came with a Garmin Edge 520 Plus Bundle. I’m hoping someone can help because Zwift CS keeps reiterating the same troubleshooting steps. Here’s what I’ve done so far: (1) Verified the original issue …