The Garmin Dual HRM does not work on Bluetooth or ANT + on Samsung Galaxy Note 9 on your Zwift app – Only giving 72 BPM readings or dropping out altogether.
HRM has had new batteries issues are still happening using mobile device.
The phone is running the latest versions of software for Android in the Australian region of
One UI Version 2.5
Has all the ANT+ capabilities that work with any other app on the phone eg, Strava and on my Garmin Edge 510 with zero issues
The app has been uninstalled reinstalled on both Samsung Device and the Computer, yet the HRM drops out or reads 72 BPM when using mobile device.
The ANT+ works on my computer – which isn’t ideal as I can’t change anything during the ride connected the computer as I can with the Zwift app running through my mobile attached to a mount on the handlebars.
Processor -Intel® Core™ i5-4590T CPU @ 2.00GHz 2.00 GHz
Installed RAM - 8.00 GB (7.89 GB usable)
System Type - 64-bit operating system, x64-based processor
Windows Edition - Windows 10 Pro
Windows Version – 20H2
OS Build - 19042.789
Why will Zwift not work on a Samsung Galaxy Note 9 which isn’t an old smartphone by any stretch of the imagination, when the HRM communicates to all other devices I have Zwift is the only one that doesn’t work with the HRM.
For something I am paying for it is an extremely poor piece of software to say the least. If I had a power meter, I would probably be on RGT as there is nowhere near the amount of software glitches on their platform.
Zwift gives 2 options for the HRM
HRM-Dual:426965 191 on Bluetooth
HR Strap on ANT+
My current set up is
JetBlack z1-Pro Fluid Indoor Trainer
Garmin Dual HRM Bluetooth and ANT+
Garmin Speed/Cadence Sensor GSC10 - ANT+
Also being in Australia why does the Asia Pacific region automatically translate into Japanese and show the Japanese flag when there are multiple nations as part of the APAC region.
If we have to keep changing the language from Japanese all the time Zwift should be able to add the oceanic region for Australia New Zealand and the Pacific nations using the app.
There are a lot of threads on the Garmin Dual HRM not working on Android devices, but very few actual fixes for this.
Can we expect a fix on these in the near future considering it isn’t a free app and by paying for a service one would expect the said service to deliver all the reliable data on the app with HRM BPM being an indicator most riders would like to be able to reliably track through the app.
Any solutions that actually work would be greatly appreciated.