Game Update - April 29th, 2020

Joel my wife and I have had the same issue with our Saris H3 trainers. Sounds like Zwift is working on it. I was worried it was the trainer but sounds like its something with Zwift. It makes workouts and free riding not really worth it. It was really confusing to find any information on the problem.

Constant crashing when trying to search for a bluetooth device on MacOS.

Video of crash:

Intermittent crashing during startup of ZwiftApp. Gets to the login screen of the ZwiftApp and then crashes both with the launcher and when opening ZwiftApp directly. If it does open, it will crash when switching between apps on MacOS. Will also crash when attempting Airplay from my iMac to another device like a television or AppleTV device.

Hi James,
Thanks for the video of that crash, it really helps. The last frame or so shows us the callstack, and it’s truncated but from what I could see, it’s a crash in apple’s dynamic c library.
Could indicate an apple OS (maybe bluetooth) issue outside of zwift code, but I’m not familiar with that specific crash. I’ll pass along to our team.

You could also contact support@zwift.com (if you haven’t already) but I know the wait times may be longer because of heavy volume.
Thank again for the post.
Will

Sandbagging is entering a category lower than you should in a race.

I found that it is an issue that occurs mostly when the app is launched with AirPlay streaming to another device. Launches and connects fine when the MacOS is not streaming via AirPlay, but as soon as it the iMac begins streaming via AirPlay, it crashes. still unable to Zwift with my current setup - passed onto support.

I didn’t see that in the release notes but I imagine it’s due to difference in the chipset. (US units are Snapdragon plus Adreno and International units are Exynos plus Mali.) In an earlier update there was a graphics improvement for I think S10 but I didn’t see any difference whatsoever and I also thought it was due to the different GPU.

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Please fix capitalization for May Field achievement badge.

FRiC, You are correct.

We’ve had some issues w/ the Mali gpu in past, and frankly no time to properly address, so we have limited improvements to just Adreno. And yes, same goes for the S10.
Hopefully we can improve our testing and availability on Mali devices over the next few months.
Thanks for the note.
Will

Game crashed on me for first time ever after this update.

Please more high-quality training plans. Similar to TR OR SUFFERFEST

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It’s the 1. of may, but I cannot choose the Ceramicspeed mission. Still the Parlee is ā€œactiveā€. Zwift just updated for the 3. time in a day.

Maybe it goes off the time in California.

Seems logic.

Exactly, this almost seems to have been forgotten…

Also Level 50, there’s nothing beyond so far…

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This is the key!!!

Hi from Sweden, i have the same problem, BUT when i have everything thru Companion app i doesnt feel the gradiants. I have to use my Kickr and heartrate thru apple tv, cant use my cadence thru Companion app no more after this update. Any suggestions ? // cheers Timo

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Same here with Kickr. I connected Kickr and heartrate on Appletv, cant connect cadence on Companion app , bring back that option ASAP.
If i connect everything thru Companion app it does not work, feel like erg-mode. // Timo

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I use the Wattbike Atom for my zwift workouts. Prior to the new update my gear selection was shown under the data screen when it changed.
Since the update it has gone.
I use apple iPad for zwift latest versions installed.
Any solutions?
Fingers and toes crossed.

Might be an idea to mention what platform you are on, and also what version (noting there’s been up to three separate updates in 24 hours).

FYI. I use an Atom via ATV and with the original update (latest available from the App Store at the time of writing), while I’m suffering from the ridiculous speed in events bug, I’m still seeing the gear indicators just fine,

What has happened with Apple TV app!?
(I know you have to use Companion app to link more than two devices, so this is not about that)

First try - Kickr and HRM connected went to use Companion app to connect Cadence sensor as previous set-up, but it disconnected my Apple TV from all devices, so I couldn’t seem to run 2 devices off Apple TV, and one from Companion App
Second try - connected all devices (Kickr, HRM, Cadence Sensor) through Companion App but ERG mode wouldn’t enable
Third try - went back to Apple TV - rode without Cadence sensor - all OK, but was suddenly zipping 40mph around Richmond (sorry for not being in KPH)
Fourth try - gave up - that took 45 minutes and the moment had gone.

BTW - I’m not a Zwift noob, so I generally know what I’m doing. And, I also understand that Zwift s working hard to do stuff when they are all remote.

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