I’m looking to get these smart rollers and want to check they work with Zwift. They aren’t listed on the Zwift supported trainers list so I emailed the Zwift support team to check they’ll be OK (see below for info).
They are suggesting I’ll need a separate speed & cadence sensor or a separate power meter. That can’t be right, can it? On the Elite website, they say they are compatible with Zwift, so I wouldn’t expect to have to buy a power meter as well?
Any help / thoughts appreciated!
Hi James,
Yes, you will need a speed and cadence sensor or a power meter. Since it’s not officially supported on the Zwift side, there’s not a lot we can do to help with troubleshooting. We recommend the list of trainers and hardware on our website.
Sorry I couldn’t help you more.
Member Experience Agent
Hi
Thanks for the quick response. Just looking at the Elite website, it says
the Nero is interactive and can be controlled by software - it has FE-C and
outputs power info. It lists Zwift as being software compatible.
But from your note, it sounds like I’ll need a separate speed and cadence
sensor, or a power meter?
Thanks
James
Hi James,
Thank you for contacting Zwift Support.
I’m happy to help get you Zwifting! While your Elite Nero Smart Trainer is not supported by Zwift, you still can use it to Zwift! You will need both a speed and cadence sensor or a power meter. Using unlisted rollers won’t give you the most accurate or best Zwift experience, but you can still get that ride in!
We understand it can be confusing with all these pieces of equipment, so we made a “Getting Started” guide that’s available in the article “What do I need to start Riding in Zwift?”
Additionally, we have a video that explains how to get your various pieces of equipment set up properly.
The new Elite Nero will work with Zwift. Check out this GCN youtube video when you get a chance. They link up the new Nero rollers with Zwift.
There may have been some miscommunication with our support team about the type of rollers being used and were unaware of the capabilities between the Nero and Zwift. I’ll reach back out to the team to make sure we’re all on par with the capabilities.
The Elite Nero I own since August 2019. I use the Nero within Zwift on PC since October 2019. All worked properly.
On December I made a firmware update of the Nero with the Android app Upgrado. From this point in time the Nero does not work properly anymore: the measured power changes verry/too slowly an the ergo mode loop back control within the Nero also does not work.
==> DO NOT UPGRADE the the firmware of the Elite Nero!
Before the firmware upgrade I was very happy. The power measurement quickly followed the effort and the ergo mode regulated the torque in regard to the cadence.
Now I am in contact with Elite to get the older firmware to downgrade… I hope that after the down grade will work all right as before.
any updates with with your roller? Are you using the nero with a powermeter and/or external cadence sensor? My setup works with a some lag in torque. I would like to improve my setup to get a more direct regulation of the torque.
Now I know that the firmware update was not the reason for the slow down of the Elite Neros power measure measurement. I got two more Neros as replacement and also these Neros became defective/slow power measurement. I am in contact with Elite to clarify this issue. In the Elite training app MyEtraining settings it is possible to pair external power meters to the Nero but I had no success to do this. Also the pairing of the heart rate sensor (I have Polar and Wahoo) is a ordeal in MyEtraining but not e.g. in the Windows system settings BT pairing or in Zwift. In my opinion the MyEtraining app has not only a uncommonly user interface (e.g. translation to English) but also not well coded in regard to the pairing of BT sensors.
Within Zwift I can pair my Stages power meter with the Windows notebook running Zwift (pair Neros power meter, cadence and controllable; unpair Neros power meter and cadence; pair Stages power meter and cadence) and the Stages power measurement and also the Neros controllable work fine during rides, but the ergo mode of the Nero does not work properly during workouts.
I hope that Elite will solve the problem with the Neros internal power measurement and the pairing of external power meters using BT within MyEtraining settings. In this case I would prefer the Nero otherwise I had no choice: use a smart roller trainer with fixed bike…
I have just bought the Nero rollers and have exactly the same issue with Zwift workouts in Erg mode. Paired my Quarq Dzero power meter and cadence and then the Nero as a controllable trainer. Worked fairly well for the first workout but is now totally unresponsive. Just seems to stay at the lowest level of resistance. Really unimpressed for £750.
I’ve emailed them but don’t expect great things given the other threads. Does anyone know if there is a suggested procedure? Are you supposed to have the elite app open and the power meter linked?
Is this a bit like owning an old Alpha Romeo except without the looking pretty part?
I get very confused, in all the promotional videos and articles such as the one from GCN, everyone says that the resistance will adjust itself according to the gradient. That sounds interactive to me.
Now can’t set up my rollers as interactive. I’ve reached out to Zwift and your colleague Milania says that it isn’t. But you say it is.
Would you be able to tell me how I can get them working on Zwift please? I mean so that the resistance will adjust itself. (My old dumb rollers worked fine with a speed and cadence sensor, but so far I get the same result with the Nero…)
I love Nero rollers with Zwift and I will guide you to use them in Zwift. First, 30% of Trainer Difficulty is optimal value. Then You need to setup Nero as power source (maybe Zwift fix pairing bug)., next as a controllabe. You should know, that Nero power meter is worth nothing, so You should change Power source to real powermeter. Next, just ride
A: the Elite Nero rollers are interactive and will connect with Zwift. However…
B: Not with every device. Running the app on my Samsung tablet, it couldn’t see it, though I tried both via Ant+ and Bluetooth.
My Acer laptop with Ant+ Dongle recognized it immediately.
So maybe you (Zwift) can update your information online. I think it will be helpful for those who contemplate the rollers as well as those who want to use them on Zwift.
I just want to confirm that it works for me. I am using it since 2019.
Setup: Elite Nero + Power meter in pedals (Assioma Favero) + HRM, everything connected via ANT+ (Anself) to PC (Win10) running Zwift, controled from Android running Zwift Companion.
In Zwift it is paired as Elite FE-C device, sometimes it picks it up as other device (I think Elite Real Trainer) and then it does not work.
Though, there is some lag when resistance is changing, in range 1-5 secs. But ERG ON mode is usually unusable, it keeps adding resistance even though I am over target watts for long time up to the point that it is unusable. In intervals, I usually preset the resistance and use ERG ON mode then for recovery part, it usually goes there in 10-20 seconds. I think this is the problem with both rollers and Zwift. Maybe Zwift could handle it more specificaly than a generic device.
That being said, it is still the best combination for me for indoor training. I can do all type of intervals except full out sprints. And free rides or races are ok.
