Elite Direto Cadence Sensor Issues

(David Finkelstein) #1

Hi—I’ve been having cadence issues while using Zwift lately. My direto will slow to 0 RPMs and hold my immediately precious watts. I can still feel resistance changes but it looks as if I’m coasting. Whether I disconnect or wait, reconnection to the sensor is random. Sometimes I’ve gone minutes without connection. Is there a separate battery for the Direto’s cadence sensor? I would think not as the unit is plugged in. I’ll see if there are answers on Facebook, but google searching hasn’t helped. I appreciate any advice. Thanks—

(Matz Binder) #2

The Direto like other trainers of that kind do not feature a real cadence sensor. The cadence is calculated from slightly changes of force throughout your pedalstroke. The smoother you can turn the crank, the less precise the calculated candence is.
I haven‘t encountered any kind of issues with the Direto but have had exactly the same issue with a Powercal powermeter. The only thing that worked was removing the battery and reconnect. In your case that would be disconnecting the Direto from its power supply and reconnect.

Cheers, Matz

(David Finkelstein) #3

Okay. Thanks. I’ve done the reset and the same thing happens. Also, this is a new issue. All last year it worked fine. I think there’s another issue with it.

(J Ollyboys ) #4

I had same problem. I did recalibration on elite app and resolved.