This is the 2nd night in a row my activity has uploaded just fine. But my ride length, climb and drops have disappeared. 80k worth of drops, 500m elevation and 3.5 hours ride time. Support ticket sent last night, and no reply. Never had an issue since latest update. Anyone know if I wi obtain these back again? The only thing that stays as it should is XP.
Any chance you are logged into the game on more than one device? That’s the most common cause of lost progress.
No, I’m only logged in on my tablet as normal,have never logged in under another device
I guess you’ll have to wait for an answer from support then.
Yeah, bummer. It’s put me off this tbh, shame the support is so bad and a nightmare to get past bots.