Downloading archive of FIT files (zip)

I have attempted to download an archive of all my activities and get the following error when I hit the green button (note I have pulled out the long random character strings). I have tried “saving as”, plus Chrome, and Edge browsers, all with the same error.

Any idea?

This XML file does not appear to have any style information associated with it. The document tree is shown below.

Access Denied


The same issue popped up this time last year and it worked for me while it didnt for others (same error). I just tried but also failed (using green button) so checked the email link. That failed too but I knew it would given its a malformed domain.

Win10/11/edge/chrome - all fails.

I’d suggest raising a support ticket if no zwift staff member jumps on this thread to assist.

Hi @Bart_Maclean

I’ve sent you and email so we can discuss this.Issues like these can sometimes be fairly in depth and are often specific to each member.

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