Access denied on downloading activity zip file

Hi, Im attempting to download my .fit file using the ‘compress to zip file’ option under profile/activities. the file is generated but upon clicking the download button I get an ‘access denied’ error. Any tips?

Thanks

Here’s the screenshots in case my post didn’t make sense. I’m trying to bulk load my workouts into training peaks

Hi I am having a similar problem. When I click on the ‘Download Archive’ button I get the following:
This XML file does not appear to have any style information associated with it. The document tree is shown below.

AccessDenied Access Denied FAWP0ZV6RPVZEGV2 KSGzOLtWi8fdPB5/uhL/d8OTLIxpWURX+YtYkubtJbymZvE7u+K3qrmIbzf28p5TN+iZOGpqup0=

Did this a few days ago without any drams except that the link in the email had a problem with finding a site so I just clicked the Download button as above.

Seeing this post, I tried again on a different PC and no issue. I use Chrome. I also tried Edge and no issue either.

From my google search, I suspect its a browser thing but I’m not PC savvy enough to guess any further. A few things you could try:

  • use different browser
  • left click the button and save the address, open new browser and paste in address

Interestingly, I could paste that copied link into a different PC that wasnt logged into ZP and still grab the file.

Strange & thanks for that info. Im on a Mac (well, 3 Macs!) and have tried safari and chrome… I’ll see if I can get it to work on a PC… thank you :slight_smile:

Tried a PC with chrome, Opera and MS browser… all give the same error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

AccessDenied
Access Denied
WHWY0C3K9AJSNP0T
LjyeCXdMF1r0ubsRe7+QrHtpO0jssfTnTYc/Ovot0zWaouw5WCEhZdPIEuUsfTRIOlRGcyMuP+I=

Maybe its because I’m in th UK? A Brexit thing :wink:

Oh you should have said :rofl:

If you figure it Kevin, please let me know. It isn’t the end of the world, but it means Training Peaks won’t get my history - so probably not my subscription either… but hey, there’s enough numbers in the game as it is!

I am having the same issue still almost two years later. Did this ever get resolved? I have tried different browsers on mac, PC, and android and all the same access denied error. Really a pain!

Do you do all your Zwift rides on a PC or a Mac? In my case I see my fit files get saved to a folder on the PC or Mac so you can try looking there as a workaround for this problem. Documents/Zwift/Activities on both my PC and Mac. On iOS there is a file icon with a little up arrow near the top right of the logon screen and that lets you select and save or email the fit files if you use an iPad or iPhone.