Thanks for looking into it and getting to the crux of the issue for me - I do really appreciate it.
But, I must say, that I am disappointed by this outcome.
If I understand correctly, although I completed the inaugural Pride event on 2 June and received an email confirming I had unlocked the Pride kit; you’re Advising that because I hadn’t updated the Zwift application, from the update released 28 May; I in fact did NOT unlock the kit and would have to complete another Pride event to get it?
If this issue affects everyone who didn’t update their Zwift application in the 4 days since the last update, this feels like a big misjudgment from the tech team to me
I think there were ~900 riders on that first ride and I would imagine a material number would not be running the latest update.
I would strongly recommend either fixing this issue in the back ground for future Pride events running this week, or making it clear to riders/runners that they need to Be running the Latest update from 28 May to successfully unlock the Pride kit.
Bit gutted, but thanks again for the investigation.