Did not receive the whole 100,000 Drop for completing 250km of Indoor Outdoor Challenge

another Zwift bodge: only got 50K drops for the first 250K

I’m positive I wasn’t rewarded 100.000 drops, but only 50.000 arriving at 250KM

If you contact support they’ll be able to review your game logs and credit if it was an error.

If checked the challenge and it is definitely set up correctly so I would be surprised if you were awarded the wrong amount.

I did get 100k drops after reaching 250km on a run

I hit the 250km target for the Indoor Outdoor Challenge today, instead of getting 100,000 Drops, I got 100,000 less the quantity of Drops I’d earnt on the ride I was doing (around 40,000), so I got around 60,000 Drops
Has anyone else noticed this ?

I hit the 250km target for the Indoor Outdoor Challenge today, instead of getting 100,000 Drops, I got 100,000 less the quantity of Drops I’d earnt on the ride I was doing (around 40,000), so I got around 60,000 Drops
Has anyone else noticed this ?

Can you contact our support team?

They will be able to verify the number of drops that you did receive and we’ll be able to fix it if it is wrong (both for you directly and fix the issue if it is a global one).

“(both for you directly and fix the issue if it is a global one)” there were other complaints

Thanks, I’ve passed this on to our team.

Put me down as another one that didn’t get the correct amount of drop reward at the 1/4 mark of the challenge.
I was at mile 148 combined miles according to the Companion App before today’s ride. The 1/4 mark (250km) would be 155.3 miles.
I started with 10,398,288 drops.
12 miles later, 160 combined miles, I have 10,502,901 drops, a difference of 104,613 drops.
I charted out the drops and distance using screenshots during my 30 minute workout.

There was a large award of drops between mile 7.6 and mile 9, but not 100,000 like the reward should be. I saw a drop award show up on screen in blue text, but it looked like it said “+10,000”.

I sent an email over to Support to see what they can find out as well. I’ll post a followup when they respond.

Hey folks - I merged several reports into a dedicated thread.

We’ve investigating what’s happening. Please watch here for updates as there’s news to deliver.

I think this may have been the issue for me as well. Unfortunately, at the ride that got me to 250 KM, I’d already earned about 50.000 drops, which make it almost impossible for me the declare I’ve had this exact problem:

Support did however confirm something went wrong & it’s being fixed.