I have a brand new Zwift hub. I have been trying to update the firmware ( to 4.0.1) on my 2week old Zwift hub. The blue led light remains on suggesting that the hub is paired. When I go to the companion app and click more to update the firmware the hub does not appear ( all the while the blue light remains on). There are no other blue tooth enabled devices nearby or on. I have followed all of the steps on the troubleshooting page and I’m no further forward. I have occasionally been able to click to update, it brings up the download bar for a couple of seconds then an error message appears. This is extremely frustrating as I would expect a brand new trainer to work perfectly. The Zwift companion app is the latest version. I’m connecting via an iPhone XR on the latest iOS. Normally I run Zwift on Apple TV 4th gen. Any advice would be very much appreciated. Thanks. I have attached the error message which tells me that I am connected to the trainer but I’m clearly not - this is driving me nuts.