Yesterday I did a 51 mile ride with one of the robopacer groups. During the ride I earned a sprint jersey. This morning someone pointed out on strava that I also had a not legit QOM. Either Strava, or Zwift awarded it to me and clocked the segment at 175 kmph! Can someone advise me as to the best way to fix this without deleting my entire ride and also how did this happen??
If you make the ride visible only to you on Strava, that should remove it from the Strava leaderboards
Ok. I think I’m gonna try and see if I can just crop that segment out. If not, I’ll make it private. Thanks!
1 Like
The only way to crop out a segment in the middle of a ride is to “split” the ride into two separate activities. Actually, you would initially split it into 3 activities with the segment you want to remove as the 2nd segment, then go back and delete that middle activity. That way, you would be left with just the parts you want to keep, but they will be listed as two separate activities. As Dan said, making it visible only to you will take it off the leaderboards but still keep it as a single activity.
you should be able to flag the ride in strava and it will remove you from the leaderboard
But flagging it will also cause her to lose credit for the rest of the activity.
Whats happening with Strava using AI to detect and delete bogus segment winners like this, shouldnt it already be autoflagged and removed?
Strava doesn’t seem allow a split on a virtual ride unfortunately. I would just make it private but it would also remove that activity from any other leader boards ( for example, I compete with friends on 800km a month leader board and I think I would be removed from it.) i wish Strava would just remove it from the leader board for the segment, seems simple enough or allow us to do it ourselves. They kind of make it difficult. Maybe I should reach out to zwift since it’s a problem on their end. I actually didn’t even do the segment in the direction I got the achievement for, I was going the other way the whole time! 
I’ll lose the whole activity.
Interesting. I didn’t realize that you couldn’t split a virtual activity, but I went and tried on one of mine and found the same thing. Bummer. I would reach out to Zwift, if for no other reason than to let them know of the bug with the segment matching. This isn’t the first time I have heard of this happening so the more data they get on it the more likely they can fix the issue from their end.
In the meantime, there is a thread on the Strava Community Hub (https://communityhub.strava.com/ideas/allow-flagging-of-specific-segment-matches-within-an-activity-7935) that you could add your comment and “upvote” to in support. This isn’t just a Zwift issue on the Strava end. The same kind of thing happens on regular rides too and being able to flag a specific segment from an activity would be really helpful.
1 Like
Download the fit file and use
Section Remover
I did exactly what you need shortly (with a Garmin fit file, but Zwift should be no problem, too).
Did you teleport during the ride?
J-
I will reach out to both. I also thought if I flagged the segment they would just fix it, but apparently not, I would have to either make private or crop it. I can’t crop it because I don’t think it even exists in my ride. The segment was the reverse of the one I’d done multiple times. Craziness! Technology is great, until it isn’t lol! 
[quote=“Dan, post:12, topic:652806, full:true, username:Dan_Kothlow”]
Did you teleport during the ride?
[/quote]
Actually, yes!! Maybe that’s what happened, because sometimes I get ahead of the pack and it’s easier to teleport back than to stop and wait on them. 
I must have teleported back right after the sprint!
I’ve seen that happen to others before - they get “credit” for segment just by teleporting.
Which would explain why the segment was the opposite direction of the route I was doing. …
That never even occurred to me, thanks for clearing up the mystery!
1 Like
You’re welcome.
It was a hunch.
Glad it makes sense.