Crashes when saving a ride

Both times I have tried to save a ride, the program crashed.

Hey Brian it looked like you were trying to log on several times while I was riding. I would see your name show up in the display and see you on the bike when I passed, but I never saw you move. I was looking for some company!

I had to log back in a couple of times as I was trying to see if it would crash everytime I would end a ride. It did. Greg, I clicked on your name and the it showed you parked down in the grass. I thought that was kind of funny.

Hi Brian,

Do you get an actual error message? Or does Zwift just close?

At the moment, Zwift is set to close as soon as you save/discard a ride.


Mine is still crashing every time after save.

Same here.  Told it to save and upload to Strava, it crashed.  10 miles logged, Nothing saved.  Not wonderful for my 1st ride on Zwift…

Same here (Mac OS X client). It uploads all data to starve but after that the app crashes.


Mine does the same… At the end of the ride it terminates as soon as I hit Save+Strava. or hit Save FTP. It has NEVER not done this. Only have had it for 1 week.

It may seem like it, but it’s not a crash. Zwift automatically shuts down after a ride is saved/uploaded. It’s frustrating and confusing, and has been reported as bad behavior multiple times. Hopefully at some point the Zwift team will change it to require a formal Quit like the vast majority of apps.

Same here, crashes every time I hit save. Really sucks that my ride data just disappears, and I am left with nothing for Strava :frowning: Windows 8.1

The .fit file might be in documents/zwift/activities if you find it there you can upload it to Strava.

Thanks Paul! It probably is then. Will check for it asap tomorrow morning.

Edit: Found the .fit`s there allright, so my sessions were not in vain! :smiley: Thanks again. Will hook it up to another computer next time to see if Zwift can take care of the Strava-sync on its own…

Yep - I see a file in my Zwift activities every time it closes down.  It’s the weirdest behaviour (even though presumably designed this way). For me - now way should the app shut down in this way.  It should be perfectly feasible for the app to stay open without being connected to a trainer/pedalling etc so one can see the detail of the ride and so on (IMO) 

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