Couple of issues help please

(Lee) #1

On the companion app my ride on hand tab has disappeared and my all time mileage is lower than my 30 day please help.

(Paul Allen (Watopia Wayfinder)) #2

Is it missing when you are doing an activity and is the ZCA connect to the Zwift App?

2nd part is a know issue.

(Lee) #3

Yes to both of those

(Paul Allen (Watopia Wayfinder)) #4

Were you doing a workout or group ride?

(Lee) #5

L’Etape du Tour warmup # 2

I was doing the above Paul.

(Xavier) #6

That’s why you weren’t able to give a Ride On, that function is disabled during workouts, we mention that in this article. For your second issue, that is a known issue we’re aware of, and we are working to address it. It’s only a display issue, so your actual data in the backend should be correct. Any fixes would come from our end, so you would see it correct itself when it’s worked out.

Ride On!

(Lee) #7

Thank you for all the help