Connectivity dropping mid workout

Bugs and Support
1

Hi All,

Being using ZWIFT for a couple of years now.

I connect using an android phone (pixel 6 Android 12- recently replacing Samsung S10), and Chromecast to a TV.

During the last two rides, I have lost connectivity during the ride (fricken frustrating).

When I attempt to reconnect, ZWIFT quickly locates the trainer (Smart trainer Elite Directo XR) and display’s the values when disconnected, but immediately drops it again within a few seconds.

I have reinstalled ZWIFT, and close down all other apps on my phone when riding, which makes no difference.

Any help appreciated

2

is it the the bluetooth dropping out or the internet ?

3

Hi it’s the Bluetooth.

I have realised my new phone is not ANT enabled, where as the Samsung was.
So I have order a dongle, hoping that it was the amount of data flowing through Bluetooth is causing the problem (HRM, trainer)

Any thoughts

And thanks for responding!.