I know this is a little long, but if anyone has any ideas, please try and help me out here!
So, I’ve been having some issues with my trainer, and I’m trying to figure out if it’s the trainer, zwift, or a combination with both. Here’s my problem.
I have a CycleOps Magnus smart trainer. I usually use bluetooth as the means to connect to the zwift app on my laptop. I have connected via bluetooth exclusively without any problems until now.
Everyday since June 2nd, the Bluetooth connection on my trainer has not been working. Zwift recognizes my trainer via bluetooth when I first get started, and all seems good. But no more than one minute into any ride, my avatar stops pedaling. After about 20-30 seconds, the avatar starts pedaling again. Pedal down the road for about a minute, and the same thing happens again, the avatar stops. After a few times of it doing this, I go into the “pair” settings, and it shows me that the trainer isn’t broadcasting a signal…As if it is turned off. I literally watched the signal connect and disconnect from the pairing screen three times while pedaling. It’s frustrated me to the point that it’s been keeping me from wanting to ride.
My trainer sits in the same spot as it always does. I’ve checked the firmware via the Saris app, and it says it’s up-to-date. I can’t figure out what the issue could be! Tried calling support a few times, but been on hold an average of 20 minutes each time, then I get disconnected.
Incidentally, I was determined to ride today, so I switched over and connected to the ANT+ option! I was able to get my ride done today, but even with using this connection, my RPM’s fluctuated big time. One minute I’m doing 80RPM, and the next minute, it kicks up and I’m doing 180-190RPM’s.
What’s really going on? Does anyone have any ideas, or possible things to try?