Hi, I’m not very technical so would appreciate any advice which might help me with this problem.
On nearly every ride I do, my connection drops out at least once, but more often twice. Sometimes it says that it’s dropping, but doesn’t (or recovers very quickly). The connection normally restores within about five or six seconds which often isn’t the end of the world, but depending on timing can lead to being dropped or messing up a climb (in Richmond last night) etc. So I’d just like to get it fixed if I can.
Apple TV 4k
Hardwired connection in to Router
High speed fiber optic broadband (Virgin Media)
My companion app also freezes during the dropouts despite there usually being a very strong wifi connection (router is in the same room). I can be listening to an online radio station through wifi at the same time without interruption.
I really don’t know where to start, so all help greatly appreciated.