Connect zwift companion


(Jim GRANGEON [ETC]) #1

Hello Everyone,
I’m Jim and I just bought a HT “TACX NEO”, which works very well with my computers, but
I can not sync with “zwift companion”

I have a mac and a pro surface of windows.
you can help me,
thank you very much, Jim


(Paul Allen (Watopia Wayfinder)) #2

Ok, not totally following what you are asking.

Does the Neo connect to the Zwift app on Surface?

The Zwift Companion App is used to interact with Zwift and to bridge Bluetooth if needed to a computer.

The Zwift Companion App connects to the Zwift App over your local network.


(Jim GRANGEON [ETC]) #3

Hi Paul,

thank you for return, yes the application Zwift connects with surface.

By the way application Zwift Companion does not interfere with Zwift on my computer.

Jim

Le sam. 29 déc. 2018 à 07:07, Paul Allen (Watopia Wayfinder) gozwift@discoursemail.com a écrit :


(Paul Allen (Watopia Wayfinder)) #4

You need to make sure that the Surface and the device that runs the ZCA are connected to the same router.


(Jim GRANGEON [ETC]) #5

Thank you for your advice Paul, I’ll try this later

jim

Le sam. 29 déc. 2018 à 07:49, Paul Allen (Watopia Wayfinder) gozwift@discoursemail.com a écrit :


(Jim GRANGEON [ETC]) #6

Paul
I tried, the devices are well connected to the same router but it is my phone that can not appear the computer while it is available.

jim

Le sam. 29 déc. 2018 à 07:49, Paul Allen (Watopia Wayfinder) gozwift@discoursemail.com a écrit :