Tried everything so far including uninstalling and installing the software. No go
Hello Rowdy.
No fix for me.
Can you detail what steps you did and what your Window operating system is - my fix does not seem to be working…. thx in advance
I don’t know if it’s working for everyone, but I did get it to work for me on Windows 10. It took 3 restarts. The second time it connected and then immediately disconnected. When it finally worked it took about 5 minutes for it to connect; I almost gave up.
Thank you.
I have windows 11. I will wait and see if we get a fix. If not, I will see what can be done.
Thanks
Hussein Wehbe CCPE 21
7056980425
3 restarts of Zwift or the computer?
Hi Rowdy
This is an absolute disgrace from Zwift, to just withdraw support for a certain type of trainer without any notice is just not on.
I had just ordered a new trainer tyre and it arrived the morning that suddenly I could not pair my Computrainer, with some prior warning from Zwift I would have organised a new trainer and not ordered the tyre!
How do we know that in future Zwift just won’t stop supporting other trainers without notice??
Once again , stinks of arrogance on behalf of whoever made this decision 
See above. It was a mistake and they’ve fixed it.
Hello Steve.
I have written you and wrote on the forum. Nothing yet for me and still not working.
I don’t work for Zwift. I’m just a member of this community, like you.
I suggest opening a support ticket with Zwift (email support@zwift.com) in case they’ve missed you and need to work through your case.
Already done. Thanks Steve
I’ve been out of town so I wasn’t able to see if the fix worked until just now. No go. Still doesn’t pair.
I will try again later and see if something magical happens.
Major bummer.
Still not working here… I’ve got a ticket open for a week plus. I’ve restarted the computer, the trainer, disconnected and reconnected, but still no luck.
Hi Steve,
In spite of your claim that ‘they have fixed it’ there is still no pairing for Computrainer users.
Your comments are unhelpful to those of us booted of the platform at present, mistake or not.
But your comment was also unhelpful, as well as untrue. We understand that you’re frustrated right now, but I’m sure Zwift are working on it. I’d be surprised if you’ve never made an inadvertent error that adversely affected someone else.
Hi Nigel
I really don’t see how my comments were unhelpful, I was just pointing out that people making unfounded statements are unhelpful. Steve’s comment came across as fact, which indeed it was not, as this happens all too often I thought I would bring it to the attention of all the other frustrated Computrainer users that might think the issue was solved, only to log back on and be even more frustrated
Trying to say that someone intentionally did something to hurt you, when it had already been noted that it was an error that is being worked on is definitely unhelpful.
Nigel
I did not say the comment was intentionally hurtful, I said it was incorrect and therefore unhelpful. Perhaps reread the post
This is the comment to which I am referring.
Did you read the post that I linked to?