Companion won't connect?

I was able to ride today but companion wouldn’t connect. I added a new guest network and both the phone and the pc were connected to it. After the ride was done trying them both on the main network. Still no good.

I frankly don’t know how companion connects anyhow. I recall I just installed it and it worked. Now it doesn’t. How do I fix?

Hi Steve, all this can be a bit touchy and frustrating. Since both the device running Zwift and the companion app need to be on the same network what I would try is getting both devices next to each other and then Re-set your router. Just power cycle your router and when it comes back up both your devices should find and sync on the same network and SSID.

If you have an iPhone, make sure that WiFi Assist is turned off on it. That switches to cellular data when the wifi signal is poor.