Companion app stopped loading game [June 11th 2024]

The companion app stopped loading the game part on my android phone, (no map, giving ride on’s ect…) It was fine until last week.

Has anything changed with your wifi setup at home? Try putting the phone on airplane mode with just wifi enabled and see if that helps, also rebooting the wifi modem/router might be a good idea.

Hi @Jack_Hanselman, Welcome to the Zwift Forums!
Fernanda here, part of the support specialist team at Zwift.

Just to complete the information @Mike_Rowe1 shared, another fact that can be affecting is the version of the Zwift Companion App, I took a moment to check your account, and currently, we are under version 3.58.1, so you will need to complete the update by visiting the Play Store on your Android device.
Also, you can check our useful article for Issues with Zwift Companion App.

Let us know how it goes for you!

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