Companion App spins continuously

General Discussion
1

Anyone had problems with the most recent update? Now my companion app won’t load the map and connect via Bluetooth to my MacBook?

2

Same problem here, just started today… Loading Maps just spins and won’t load. Also my Apple Watch appears to connect but won’t transmit heart data.

3

Same problem. Eventually worked but took awhile

4

Same problem started with the upgrade. Stuck in Loading Maps.

5

Didn’t solve it yet, waiting for the support response, but found some work around that work for me. Following are the steps:

  1. I start the Zwift on my laptop without starting the ZC.
  2. I login without pairing by choosing the SKIP button and OK
  3. I choose the rout I want and enter using the RIDE button.
  4. Only after the Zwift enter the rout I start the ZC… and the correct map is loaded.
  5. Now I go to the the Menu → Pair in the Zwift app. and pairing my Power-Watt.
  6. So its not so clean but it is working for me, till there will be an official fix.

Hope it will help someone.