Companion App screenshot

My companion App photo today did not capture the full screen image. It missed off the “key performance” indicators re riders nearby, distance watts etc. It just had photo of the route. Also at end of the ride, the ride summary stats HR power route etc. It worked fine 3 days ago.

Can you help.

Thanks
Stephen

Hey Stephen, we’re aware of this issue and it is being patched very soon. Thank you for the heads up!

3 Likes

Thanks Vincent😀

1 Like

Hey @Stephen_Whiston_Mid this should be patched. Let us know if the issue still occurs!

Alas Vincent not working my ride this morning still not picking up info from companion app see attached photo.

I also noted this morning the rolling graph at the bottom of the screen showing heart rate effort is also missing on the live display

I took a photo manually of what’s on the live display and I attached that as well.

Hope you can sort it soon as I use these screenshots for reports on training rides

Thanks Stephen

1544075899813 - this is the photo from the companion App - i am the leader yellow beacon

Problem also with the camera companion yesterday, photos taken during and at the end of session with the statistics, I heard the sound when shooting but nothing was on the android tablet.

Companion app photos also aren’t saving to my MacBook. I was thinking I had changed something to keep them from uploading but it seems they aren’t saved at all.

Anyone else got any info on solving this - no further update from Zwift - it is really frustrating