Screen grabs not displaying data

Hi guys.
May have been asked before but
can’t find a solution. Having a nightmare with Screen grabs. Every photo I take on Companion is a clean image. My app has full permissions and the very 1st 2 I took during my 7 day trial have the data on.
I uninstalled and reinstalled the game on my laptop as I had conductivity issues with my Garmin Sensors.
I’ve tried in the images at the end of the session, turning authorise on and off again, I’ve also clicked on and off the top right corner and nothing works.
Is there anything in the Zwift config pref files I can change. Doing my nut in atm.

You posted this the other day.

Closing this thread since it’s a duplicate.

Ride On!