Okay I will try to give a little back story. First, I use a dumb-trainer with bluetooth speed/cadence sensor on the bike and heartrate monitor. I started using zwift on my PC with the app used to bridge with my sensors and during the free 7 day period in early December everything worked seamlessly. I was hooked!
Fast forward to signing up and initial again everything was good. Then the app would crash for no apparent reason leaving me sat there not going anywhere. So I contacted support and they suggested using zwift Beta without the app, which after borrowing a laptop again gave me a few session of trouble free Zwifting.
So I made a decision tp purchase a brand new laptop (this is getting expensive) let my son have his back. New laptop arrives and I am all excited again! Fired everything up for my zwift session using the Beta and…
Your Bluetooth is not switched on! Yes it is!! A little yellow caution sign just under the bluetooth icon and Zwift says my bluetooth is not switched on. I have been through everything it is switched on and to prove everything is fine with the laptop I downloaded intalled Rouvy and was riding with all sensors connected within a matter of minutes!
So I decided to try Zwift with the companion app and within a short distance the app again crashed!!
I want to use Zwift! I do not understand why for a time things worked so well. Please can someone offer up a solution? I am a paid up user having already forked out for I think 3 payments, I have shelled out £200 on a laptop! I just want to ride!
Oh btw all required specs are met!