Castle Crit completed on the TDZ (Run) not crediting the Badge [2024]

Known Issues
41

Reran the route today as scheduled. Badge awarded. Annnnndddd relax :smile:

manda_F (Amanda) 42

Hey Everyone! Thanks for flagging.

An update has been posted on the main Tour de Zwift thread!

Thanks everyone for flagging the issue with the missing badge unlock for TdZ Stage 8 - Running on Castle Crit! We are aware of the issue and all events going forward have been updated to ensure the badge is unlocked.

For member’s who completed the route as apart of TdZ Stage 8 running and did not receive the badge, we are looking into the issue and a resolution and will provide an update once available!

Ride on.

4 Likes
43

Yea. Reran today 2/9 and badge awarded. Thanks for fixing!

44

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Checked this morning if it was granted based on previous runs, but no badge than. Did another loop today and got mine as well.

manda_F (Amanda) 45

For member’s who are still missing the badge from Castle Crit - TdZ Stage 8 - We will be awarding those badges by the end of the week. I will post another update once the badges have been awarded.

Thank you everyone for your patience while we worked through this. Ride on.

2 Likes
46

Just curious who hasn’t received the badge yet and is willing to report the successful distribution as announced in Amanda’s post?

47

As of yet i don’t have it but I’m sure it’ll get sorted

48

Hello Amanda. I have not yet received the badge for Castle Crit - TDZ Stage 8 as yet. Is a solution still be worked on?

49

Hi @Auke_Rensen / @Stuart.Middlecoate /@Paul_Went!

Apologies for the delay here! I see that both @Auke_Rensen and @Stuart.Middlecoate - you both unlocked the badge on 2/7/24 and @Paul_Went - you unlocked it 2/8.

I went ahead and revoked and re-added the badges to your account. If you are still not seeing them, please let us know!

50

That’s worked for me thanks.

51

@manda_F A little late to the conversation. But I also completed the running Castle Crit segment during the TdZ but never got the badge. Would ask if you could take a look at my set up and correct the situation. Thanks.

52

Hi @The_Eidman. This is Juan form Zwift. Thank you for taking the time to report that your badge is missing. I am glad to hear about your active participation in our campaigns.

I’ve gone ahead and emailed you, let’s continue that email conversation so we can help you get this figured out.