I’m trying to update my payment information with a new, non-expired credit card. After entering all of my information and clicking continue, my credit card details disappear and the Z flashes colors for about 15seconds and then nothing happens. The Z disappears and my credit card info re-appears. No error message or anything. I’ve tried this with 3 different cards, on Safari and Chrome. I’ve tried entering the numbers manually and by using my Google wallet. I tried yesterday, and again today. I can’t seem to give Zwift my money…the one thing you’d expect to work correctly.
UPDATE: My workaround was to add my credit card to my PayPal account and then pay via PayPal.
Thanks for sharing. We’ve created a bug around this situation.
We also looked into your account and it looks like it did go through on the new card you added.