Can't log in using an iPad

I created my account on an Android phone. But when I found the resolution unsable, I bought an iPad.
Then I installed Zwift and tried to log in to my account.

But when I do that, I see Oops Wrong email/password. Let’s try this again.

So I tried several passwords and then gave up, requesting a reset email. After 3 tries and 30 minute wait, still no email.

So I used my PC to log in to my account and changed the password. Then I used the new password to try to log in on the iPad. Same result.

Any ideas as to a workaround for this bug?

Don’t use tab to switch between email and password fields.

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