Inability to log in on iPad app after email and password reset

Continuing the discussion from Can't login to ipad zwift When laptop login is fine. Help?:

Hi Vincent. It’s been a week and I still can’t log in. Any news please?

While there are some Zwift employees such as Vincent who frequent this forum, I would highly recommend a Zwift support ticket. Based on my past experiences with support, I usually get a quick professional response within a day or two.