This is indeed the “Zwift Forum”. However, like you, ~99.99% of the members here are regular Zwift users and NOT Zwift employees. But there are on occasion some Zwift employees who will respond. The best way to get support for a critical issue or report a bug is to do so via:
While I do not hav an iPad, I do have a MacBook, Apple TV, and iPhone. All show the Mission info. Very odd that this would be an iPad only bug, but probably not the first time or the last.