I purchased the Zwift Ride and 1 year membership together during the recent promotion on Dec. 31, 2025. After the trial period expired, I am trying to activate the 1-year membership via the email I received (and have tried all other methods), but whenever I click on the Activate now button it leads me to a page that tells me to purchase the membership and there is nowhere I can add the code other than the redeem coupons (which doesn’t work). I emailed Zwift 2-3 days ago, but I still haven’t gotten a response. How can I resolve this issue?
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