Free Trial Ended

Hi All,

Ok so last year I used Zwift right through the winter no issues. Spring I cancelled my membership and have just come back to it now. I’ve used my free 25k again but had already re activated my account before this first ride, this time round. My avatar will now not move and it says payment will be taken on Dec 22nd/ should it not be reactivated straight away, do I have to wait a week now to continue my membership?

Thanks

I suggest you contact support.