Can’t be Found

Other users can’t find me when they input my name. I don’t have myself marked as “private”.
What have I done wrong?
Thx Paul

What name do you use when riding within Zwift?

I can’t find you either.

The name I use is Paul Smith.

You name is quite common, there are at least 130 Paul Smith’s on Zwift. Add something to the end of your name to help distinguish you from the others like a team name or something.