I have the same problem.
My set up;
- Wattbike Atom
- Apple TV 4K
- Zwift companion on iPhone X
(All on latest firmware etc)
The 20 min warm-up section of the “FTP Shorter“ is fine, but come the 20 min free ride, I can spin at a cadence of 120-130 and only generate power about 100W.
Likewise I can spin slowly, but will still generate a similarly low power output.
Using the companion app, I have tried to toggle off ERG mode. I can get it to display climb / incline mode, but this makes no difference. The mode I suspect I need is Gear Mode, but I can’t locate it.
I’ve tried using the gears on the Wattbike, but they are redundant.
I’ve tried changing modes via the Wattbike’s controls, but they don’t work either.
The on screen controls via the Apple TV remote don’t seem to do anything that solves the issue either - not that I want to be messing around with this during an FTP test.
When using the Atom during a normal ride on Zwift I can change my gears to affect the cadence / power etc and when I do so, I can see my gear numbers changing on the top left of the screen, just below an information box. This is what I would think is needed for the issues being raised in this thread.
I’ve raised this with customer services / support at Wattbike and they tell me this issue should be taken up with Zwift.
From their website, Wattbike are one of a limited number of trainers that have ‘Zwift Certification’.
This suggests the two products should work together without any glitches.
Having recently bought the Atom and tried to do a virtual FTP with a group of friends, I feel a let down that such a simple issue exists. Should Wattbike have ‘Zwift Certification’?
I suspect having Zwift Certification is good business for Wattbike and Zwift - although a little misleading for potential buyers if such simple glitches exist which aren’t getting fixed - even when raised a long time ago.