I wrote this as a reply to a previous topic last week. Have not had a response.
‘I was about to post the exact same problem. Three updates ago, the cadence sensor would not pick up. My solution is to delete and reload zwift. It lasts 2-3 days and I have to do it again. I have tried to contact support about the issue and all I get is that it is interference somewhere. I have been on zwift since 2019 and have the exact same set up. I have never had the problem prior to earlier this year. PLEASE consider this a bug that needs to be addressed. It really screws up my morning when I have to wait 15 minutes for everything to reload. I also use Apple TV but have also seen similar complaints on Android posted here.’
With the latest update, I am having to delete and reload the app on a daily basis just to get the cadence to appear. This issue is incredibly aggravating. As I mentioned, I contacted tech support when this first started happened over a month ago. One of the suggestions was to ride without cadence. That would be fine but Zwift won’t let me (plus I really need the cadence for several of the workouts). If I load a ride without the cadence activated, my avatar just sits there. The fact that I can delete and reload the app, and the cadence magically appears, suggests to me that this is not an interference issue but a bug in the system.
I don’t need instant solutions. My current solution delays my work out by 15 minutes and is painful but works. I need you to tell you to tell me that you are working on debugging the system. This happened as a result of the recent updates, not because my set up is the problem.
Cheers,
Mike