Don’t think Zwift will do much against people just teleporting and pedal assisting. They do not do much if any harm to others.
And since Zwift is still a business, why would they kick or ban a paying customer.
When they are spamming the chat that is another cause of course.
Maybe an option could be to replace pedal assist with some form of warm-up. For example a ramp up from 50% to 100% of the robo pacer power over let’s say 5 minutes using erg mode. During that warm-up you could be attached with a rubber band to the robo pacer, but only if you produce the target power.
Hi all, thank you for reporting this – over the weekend, we kicked and banned these spammer accounts from Zwift, and are going to put some additional mitigations in place to prevent this in the future.
And we’re paying customers too…
No offense to Zwift, but take this offensively:
It’s unacceptable that you have a social ecosystem, where bots and harassing users are free to roam around without any [real] culpability.
The report user function needs to work. It’s basic functionality for social software. The lack of user-end blocking is bad enough; but… this??? This is really sad.
The fact this user was able to “sit” on Zwift and spam for over 12 hours is insane.
What’s worse is literally how easy it is: a simple mouse and keyboard macro program; which is likely all it was.
They could just as well just use a robot to ride along with the bots.
Solution to that is to just have two initials followed by random numbers. That would stop the examples of:
RiderName [TEAM] P/B MyPhysioCoachingCompanyWhatever.com
How’s the block user functionality coming along? @Mark_Cote
It was happening today between 0800 and 0900 UK time. I flagged the user as harassment
What happens when a user is flagged? Do they get silenced if enough people report them?
No.
Literally nothing happens on “our” end as far as we see it, until someone from support wakes up and sees what I assume is an email or some built in system which will pull the logs and then does something about it.
This is what I’m saying; if a user is reported a decent number of times within a few minutes, or worse, an hour… that user needs to be disconnected immediately.
There’s absolutely no reason why someone who gets reported by say 50 users within an hour should be allowed to continue until support can handle it; the game should at bare minimum mute them for a 24 hour period… minimum.
Which then at least allows support, or whomever deals with this stuff, to manage it on a realistic schedule.
Regardless, something like this was going to happen sooner or later.
You’re right there needs to be some minimum level of reports to prevent users abusing flagging but totally agreed on automatic muting after that.
And still going strong now…
The only thing more irritating than the bot is the never-ending stream of in-game complaints about the bot. 
No it should not. That is so easy to abuse.
Riders should never have the power to have someone banned or disconnected automaticly.
So you think it’s acceptable, that yet a third bot so far in the past 72 hours is allowed to spam the game until someone from the Zwift HQ team looks into it and bans them?
We’re talking about just temp banning someone from being able to communicate in-game for a day so logs can be reviewed…
You don’t think it’s acceptable that is some mass amount of people agree that a user should be punished, that we as paying customers will “just have to wait until HQ sorts it out”???
That is absurd.
I struggle to believe that you think someone who could be, like in this case, spamming, or even worse, threatening other people… should NOT be dealt with, until someone from HQ steps in, which could be literally several days later.
Users can literally threaten other users’ lives on this platform, stuff can be said that would put people in jail in the real world.
You think it’s “acceptable” that we just have to wait for HQ to come into work to resolve such a dispute?
That’s frankly the worst thing I’ve read ever before on this forum.
If you think I’m taking this overly serious, it’s because I am, and it’s because it’s something that has been put off long enough. This platform is a decade old, It’s unacceptable that end-user blocking doesn’t exist at minimum, and worse, group reports have to be belayed to someone working a 9-5 shift.
I see no reason to change my username to include “chat off” simply because I choose to not see chat. I don’t care to do any “chatting” with other riders.
I think I might not made it clear enough, of perhaps you misunderstood.
I do not think it is acceptable that bots can ruin the chat for hours.
But , yes there is a but.
I do think it is Zwifts responsability to handle that and others riders should not have the power to get people banned or disconnected. I have seen this go wrong in so many other games. People cant handle such power and it will be abused.
We should be able to block messages from people we chose to.
Zwift should have some sort of auto detecting system of spam.
Zwift should act way quicker than they do now on complaints.
But I stay strongly against riders having the ability to get people auto banned or disconnected.
Just think of it.
If those bots find out its is you who are getting them in the naughty corner. All they have to do is mass report you and they will make your Zwift life a living hell when you get auto banned every time.
Cant win a race, lets just ban the one in the lead.
You can wipe out a complete team in ZRL if you want.
It sounds nice, but people arent made for and cant handle such powers.
Couldn’t agree more. Back in the spring a Zwift employee posted that the ability to block a user was coming soon but it was going to involve the user sending a request to Zwift to have the person blocked. To me that’s a ridiculous way of doing it. But then that post was deleted shortly after… 
I think the word disconnected was originally meant in the context of disconnecting from the chat, no-one as far as I can see has argued for users to be banned from Zwift altogether without HQ being involved.
So the process would be - spammer spams, (enough) reporters report, spammer prevented from chat, in due course HQ investigate and decide on any further action up to and including removal of account.
Ahh ok appologies if that is the case. Than I misunderstood.
