Bluetooth devices connect, but No Signal [January 2022] [Windows11]

Adding my name to the list of people with this issue. Freshly updated to windows 11 and consistently getting ‘no signal’ in Zwift when using laptop. Worked fine previously on Windows 10. Have had to resort to Zwift on iPad mini for now. However expect an actual working solution from Zwift instead of all of us having to find their own workaround.

Me too. MacBook Air, constant no signal since latest update. All working fine with iPad and iPhone…

hello Laurent, I am struggling to get Zwift working since 2 months (since I moved to Win 11). Please advise, when can we have a solution.

That could indicate that issue is not even with windows 11 or apple OS, just on the side of Zwift? Hope we get any feedback soon.

Hi everyone,

I just recently joined the Zwift community and i’m encountering the same issues as mentioned in this topic. However unlike everyone in this topic, i’m on the newest version of Windows 10 and thus not 11. My Garmin Speed Sensor 2 is continuously paired but I keep getting the ‘connection failure’ message when I start I ride, while my device remains connected in the app.

Unfortunately, the error message remains the same when I use my iPhone as a standalone device instead of a bridge. Thanks @Matt_Hinsley for providing a workaround, this works for know but is very laggy indeed.

Hope to see this fixed soon and get to start with indoor cycling.

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I have an HP Envy laptop. it used to run Zwift with no problems, but a couple of months ago my HRM kept going ‘No Signal’ in the middle of a ride. Once I’d ‘upgraded’ to Windows 11, it happened not only to the HRM, but also to all the other sensors - Cadence, Power and Controllable - I have a Saris H3 trainer. I tried all the suggestions on this thread and they got me nowhere. Everything worked fine if I used my Huawei Mediapad Android tablet, but it’s only an 8" screen and it’s right at the cutover between my near and distance vision so I couldn’t read the small numbers.

So I spent £15 on an ANT+ dongle for my laptop and now everything works. There is clearly something amiss with the way Zwift talks to Bluetooth devices on Windows.

Hi Lauren, I am using a kickr core, and everything was working great with windows 10…upgraded to windows 11, now have resistance permanently stuck on easy, zero hill feedback. Slider shows 50% but actual is easy. Also the watts occasionally drop out as if I’m no longer riding mod ride. This does not occur when running Zwift off iPhone, so only a windows issue. Please help

Update to windows 11 today, and same issue as stated in the original threat with a Wahoo Kickr. The Pair screen shows as connected but No Signal. The No Signal message disappears for a few second and comes back. I was running Zwift with my Kickr on Windows 10 without any issues before this.

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I tried all suggestions. Only thing that worked was reverting back to Windows 10. I have a Saris MS trainer and Dell laptop.

This is crazy. How did you fixed it.
After Windows upgrade to 11 My Garmin Hrm pro does not work with zwift.
IT shows it is connected in pairing device menu, but when I switch to ride it shows zero.
Here is short movie from this issue. Do you know how to resolve it without buying ANT+ dongle?

Windows 11 and updated wahoo kickr. Loses signal when I start a ride. I’m able to use the companion app but the graphics aren’t as sharp.

In the past my Stages SB20 bike (cadence and power) connected without issues to Zwift using my Lenovo laptop running Windows 10. Since upgrading to Windows 11, Zwift will connect but display on the Pairing screen “0” watts and then seconds later “No Signal”. It will fluctuate between these two states. Neither restarting Zwift nor the laptop resolved the issue. The laptop and Zwift were running up to date versions. So for last 2 months I have been paying for a service I cannot use and was ready to cancel my Zwift subscription.

However today I decided to try troubleshooting one more time and was able to get the bluetooth stably connected by connecting directly to the bike through the Windows 11 Bluetooth Devices menu. First I added the bike at Settings > Bluetooth & devices > Add device and connected to it after which it showed up in the Other devices list by its bluetooth name. Then I started Zwift and re-paired the bike for both cadence and power. It worked flawlessly for my 1 hour session. Hopefully this is a fix works for future session until a more permanent fix is available.

New Dell Laptop running only Windows 11: tried to complete a workout from Training Peaks this morning and ERG just not working! Definitely no technological capacity to mess around with drivers, installing ANT+ etc. All appears connected, but trainer then isn’t.

I am running into the same connection drop out today after upgrading to Windows 11 yesterday.

I’ve been continuing to experiment with BT on W11, against my better judgment perhaps, however I’d like to share my workaround that seems to be working with a high degree of reliability:

  1. At pairing screen, unpair power, trainer, and cadence
  2. Choose power, select your trainer’s BT signal, click “OK” and quickly click “OK” to exit pairing screen
  3. Wait 5 seconds
  4. Enter pairing screen again, pair both trainer and cadence
  5. Exit pairing screen
  6. Cross your fingers

This has been reliable for me 3 out of 3 tries so far.

Let me know how it works for you!


just adding a “me too” here on win 11 and bluetooth general instability
mainly to start being more active on the forums and register increasing frustration in the lack of stability on several areas of the zwift platform. it’s not a free application, yet we seem to be used as a testing resource.

Hello, is there anything new on this topic? After upgrading to win 11 Tacx NEO no longer works via Zwift while Direto-x works normally. I also tried the RGT where both trainers work normally. Apparently this is a problem with the BT connection to the TACX trainers. If there is any workaround I would be very grateful if you can share it.


Happy to send an email with information, it’s been frustrating me for 4weeks, have contemplated leaving zwift altogether. I purchase a brand new laptop, high spec just for zwift, had about 3 / 4 rides without it dropping out.

I’ve never been more frustrated with Zwift BT pairing or lack of…

I’m running zwift on a PC Win11 and cannot BT pair: Myrun, Polar H9, nor NPE Run.

The only thing I can BT pair to zwift it seems are wahoo products: two tickrs (although they freeze up), KICKR BIKE, 2018 Kickr.

ANT+ works just fine for all of the above.

Dear Zwift, this bug will have to be fixed sooner or later, and if we can help with researching and reporting errors, please let us know. If I can’t use Zwift for cycling , I could shorten my time by corresponding with Zwift helpdesk :wink:

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