Hi Shuji @shooj
I have the exact same issue as Dave using the BT connection from Windows to my Kickr Core. The issue most definitely has not been solved!
Could you confirm that this is being looked at? I have the same issue in trying to deal with support - the Zwift Ambassador BillyC has been very helpful, but all support have done is send a standard link to FAQs about connecting equipment which was not relevant to the issue. And like Dave I have no way of taking it further as you can’t reply to the standard email.
I know it is a Zwift issue as all works fine with RGT,and it worked fine on and before 14th September before the update.
Would prefer to keep going with Zwift instead of RGT if possible, but can’t until this is fixed.
Anything you can do would be much appreciated - I’ve got a week before my membership pause starts: I can’t keep paying if it doesn’t work for me!