Blocked out for no reason


I noticed that I was blocked out from Zwift, the reason that is written in my e-Mail has to be a mistake or a bug? It is written that I have been violating on the group chat, but i have almost not used the group chat at all lately. I mostly ride and Keep quiet rarely writing something at the public chat. Most of the talk goes between me and my friends as orange privat chat .
You have to explain why I am blocked , i Also want a evidence / proff from the action I’m accused for if it is really the truth???

Based on the information that I am able to see, the ban is warranted.

Please contact support and they’ll be able to explain further. We won’t do that on a public forum.