Avatar not moving on treadmill

Hi there :slight_smile:

I have used my treadmill together with zwift for about a year now, but a few days ago (think i was the 22. nov) i started having some issues. i’m connecting the treadmill to zwift on PC (win 10) through the companion app, but now suddenly my avatar is not moving anymore. the treadmill is connected with zwift, but it’s not responding to the movement of the belt somehow. I’m running on a Bowflex BTX326.

I hope someone have a solution for this, as i really dont want to go out and run in the rain :frowning: