Avatar not moving - Cycle

I rejoined zwift yesteday after a while off it, I used up my free 25km ride and then a bit more through my new subcription and all was working fine.
I went on today and everything is connected fine and picking up my watts but the avatar wont move? it picks up that im pedalling but wont move. Because of this I cancelled, I then rejoined to see if that worked but still didnt so I have cancelled again. I would like to join but need to know how to fix the issue. Never had any issues like this before
Im using a Wahoo Kicker

That does sound like a subscription problem since you are seeing Watts on the HUD.

What status do you see on the membership page:

Thanks for the reply Paul…Completly right ! I had the details of an old card on my Account! :roll_eyes:

Just updated and It all works fine. Thank you for responding!!

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