Avatar not moving but watts are showing

Using Tacx Neo with Apple TV - all worked fine and suddenly the avatar is sitting by the road but the watts are changing as I pedal.
I have not connected Tacx to other devices. Tried to pair and unpaid but no luck.

Hey Anders, looks like you’ve gone over your 25km for the month. Starting next month you’ll have another 25km, or you can sign up for an unlimited membership.

Thx. Perhaps it should say that more clearly as I was sure there was a connection error.

1 Like