New and not moving!

Hi. Just registered and paid. Downloaded the program to my desktop computer. Bluetooth connected my Tacx flux 2. However, my avatar thing is not moving at all. What on Earth do I do now?

When I first joined I had the same thing happen. I restarted the computer and all was good.

Thanks. Turns out I had already connected the trainer to PC; rather than letting Zwift do it. Not the best with this magic stuff…