Back again on the same topic: appletv still crashes while saving a ride specially with group event but also alone ride.
With or without pictures or snapshots upload, changing title or not, etc… the application is crashing again and again !!
If I want to escape the crash, I have to join a dummy event at the end of my ride. So the ride is normally and properly saved but this Sunday, this workaround didn’t work, the ride was present in Strava and Garmin but not exported in zwift !! But anyway when I leave the dummy event this doesn’t prevent the crash !
I uninstalled the app already, use companion app, etc… still crashing and me still paying a service !!
So it is urgent to fix a crash for a major feature : SAVE!! I’m bored and stressed by that, I never know when crashes occur ! Zwift a lottery indeed !
I made that already ! It is quite obvious to do, Apps are up to date ! And all was working fine before January 2021…
I cut the power the supply and don’t let it in idle mode for the night and during the day I always kill the zwift app due to the sound issue another one…
As with Lin_Alan, I’ve been using the ATV app for years without a single issue. This would seem to indicate the issue is somewhere on your end, as opposed to with Zwift. Is your ATV on WiFi, or hardwired? If on WiFi, have you tried setting your router to use a specific channel, as opposed to ‘best channel’? Are you quitting rides from the ATV app, or from the Companion app?
I have the exact same issue as @Fabrice_RunningZap
Whenever I ride a group event like the Tour of Watopia or the ZRL-race events and I end the ride, Zwit on my Apple TV just crashes as soon as I click the save button.
When I then start the app again and log in, it notifies me I have an unfinished activity that I can resume. I can then end the ride (again) and click the save without any issue.
It seems to happen on group rides only.
I’ve removed the app, I’ve checked everything is up to date. Internet is wired and stable. And yes, I’ve been using Zwift on ATV for a few years now too, mostly without issues. But this crash on save has been bugging me for a few months now
Can you provide more details about your entire Zwift setup, and how you are ending and saving the activities? I have been using Zwift with ATV for over two years and have had exactly zero issues like this.
I’m doing exactly the same as I’ve been doing for the past two years.
When I want top end my ride, I click the menu button of the remote, select end ride and tap the top of the remote. And then I tap the top of the remote again to save the ride.
Nothing has changed on my setup and it’s a pretty simple setup. AppleTV 4K, wired internet, Tacx Neo and HRM on bluetooth.
