ZwiftApp.exe crashes after login

 After today’s update (game version 1.0.12193), ZWIFT kept crashing after clicking on log in button. It seems to have problem with XAudio_2.7.dll but I haven’t upgraded my windows since last time ZWIFT ran fine on my system.

I already created a ticket but haven’t received any responses yet.


Anyone else seeing similar problems?


+++ WER9 +++:
Fault bucket 120487989368, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 120407234272


Problem signature:

P1: ZwiftApp.exe


P3: 57523967

P4: XAudio2_7.dll

P5: 9.29.1962.0

P6: 4c0643cc

P7: c0000005

P8: 0000000000071ca2





It looks like somehow ZWIFT update put a copy of bad XAudio2_7.dll into my System32 folder. After manually copied a good copy of XAudio2_7.dll to the system32 folder from another computer, this problem went away.